Shipping & Returns

Processing Time:

  • All our products are made to order; please allow 4-6 Business days of processing time to ensure product quality.
  • We process orders Monday to Friday EST.
  • Order cutoff time: 2:00 PM EST
  • Excluding post-office-mandated holidays: New Year’s Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas.

Shipping Method: Standard Ground Shipping

Shipping Time:

The Shipping Time will also be dependent on busy holiday delivery delays. You can see the shipping cost on the checkout page. After your order has been processed, the following is a general timeframe:

  • U.S. 8-12 Business days, 4-6 Business Days(DHL)
  • Canada 11-15 Business days
  • Australia 8-15 Business days
  • the United Kingdom 10-13 Business days
  • Netherlands 10-14 Business days
  • Ireland 10-13 Business days
  • EU, New Zealand  9-15 Business days
  • Other Countries 8-20 Business Days

Delivery time = Processing time + Shipping time.

Go to our Shipping Policy page to learn more.

Cancellation window: Within 24 hours

Returns & exchanges: Accepted

Return & exchange window: 30 days from item delivery

Holidays Return Window Extension: 60 days from item delivery (Applies to orders placed between Nov 30, 2023, and Dec 31, 2023, EST, if applicable).

Go to our Returns & Refunds Policy page to learn more.