Shipping Policy

HOW MUCH DOES SHIPPING COST?

Neewho offers standard shipping (USPS First Class Mail: First Item - $4.99, $2/extra item)for all United States customers, and typically, the shipping takes 6-8 business days. In other countries, we will use FedEx(First Item - $5.99, $2/extra item, Note: without tracking after arriving in the destination country). The Shipping Time will also be dependent on busy holiday delivery delays. You can see the shipping cost on the checkout page. Neewho offers standard shipping (Items arrive with United States Postal Service for all USA orders. Other postal carriers will deliver foreign orders.

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WHERE DO WE DELIVER?

We provide worldwide shipping.

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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

Typically the shipping takes 6-8 business days for United States Customers. In other countries, we will use FedEx(Note: without tracking after arriving in the destination country). Depending on the destination country, it may take up to 25 working days to be delivered. The Neewho Shipping Time will also be dependent on busy holiday delivery delays. Other postal carriers will deliver foreign orders.

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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

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WILL I BE CHARGED VAT TAXES?

For orders in the US, all products include taxes and fees.

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid), and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.


Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.